I canceled all of my services with At&T in October, you sent a bill on Thanksgiving day...

GetHuman5536697's Dispute a Charge issue with AT&T from December 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5536697's own words
I canceled all of my services with At&T in October, you sent a bill on Thanksgiving day. I was on chat and on the phone for over two hours and I was assured by customer service agent Leona that I would not be billed and that my service was canceled in October and all was now resolved on Thanksgiving day. You billed me today. Return my money.

GetHuman5536697 did not yet indicate what AT&T should do to make this right.

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AT&T

Dispute a Charge issue
Reported by GetHuman5536697
Dec 9th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 4130 others
0 customers following this

Timeline

GetHuman5536697 started working on this issue
Dec 9th, 2020 12:51pm