Our service has been down since Saturday* LAN line, internet, and TV. We can't get an...

GetHuman-heineyco's Service Outage issue with AT&T from September 2020

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The issue in GetHuman-heineyco's own words
Our service has been down since Saturday* LAN line, internet, and TV. We can't get an ETR on the outage except the standard 'will be restored in ** hours '. The robo customer service advised there is an outage* the site it says to check for updates says there is no outage* and the live person i finally got said they are given any more information other than service will be restored in ** hours. Can someone please be more specific?? * *** days without service is just ridiculous . We haven't had a hurricane or wildlife or any other natural disaster.

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AT&T

Service Outage issue
Reported by GetHuman-heineyco
Sep 28th, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3859 others
0 customers following this

Timeline

GetHuman-heineyco started working on this issue
Sep 28th, 2020 12:38pm

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