I do not have AT&T. I am not a customer of AT&T. I have in years past purchased prepaid...

GetHuman5057476's customer service issue with AT&T from July 2020

Help with my AT&T issue
First: share to improve GetHuman5057476's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5057476 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman5057476's own words
I do not have AT&T. I am not a customer of AT&T. I have in years past purchased prepaid calling cards from Sam's club. I have tried calling and online to add more minutes to the card. It is not for a wireless phone but for a land line. My brother has brain damage and asbergers and doesn't use a cell phone. He has a land line and can not afford a long distant calling plan. Can I still add minutes to this older card? Or can someone please help me do this??

GetHuman5057476 did not yet indicate what AT&T should do to make this right.

How GetHuman5057476 fixed the problem

We are waiting for GetHuman5057476 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AT&T customer problems.
How Do I Remove a Line from My At&t Account?How Do I Access My At&t Account?How Do I Get Device Support from At&t?How Do I Move or Change My Existing At&t Service?How Do I Cancel My Service with At&t?
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman5057476
Jul 12th, 2020 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 4122 others
0 customers following this

Timeline

GetHuman5057476 started working on this issue
Jul 12th 6:33pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies