We have been waiting for over five weeks to get our land line phone fixed...

GetHuman4170631's customer service issue with AT&T from December 2019

Help with my AT&T issue
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Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman4170631's own words
We have been waiting for over five weeks to get our land line phone fixed. (***) ***-****. We were finally told it would fixed on ********. After waiting all day, I called customer support and was told we would be on priority for the next day. After waiting all that day, I again called customer support and was told they had no idea when our phone would be fixed. We see so many tv commercials telling us that ATT IS ** in response. “Just ok is not good enough. We should have service with ATT.” That is sure a joke. Because of ATT’s bad service our farm house has no protection for fire and burglary. Our Bay Alarm system depends on our land line and your service not acceptable. If I don’t hear from your service group that they are fixing our phone line quickly, I will be forced to talk to my neighbor, Michael Finley, He is the ABC consumer affairs reporter, “* on Your Side.**Norman Alberts*(***) ***-****

GetHuman4170631 did not yet indicate what AT&T should do to make this right.

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How Do I Forward My Landline Phone to My At&t Cell Phone?How Do I Enroll in Autopay on At&t?How Do I Unlock My At&t Sim Card?How Can I Change My At&t Plan?How Can I Pay My At&t Bill Online?
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AT&T

Customer service issue
Reported by GetHuman4170631
Dec 30th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 4567 others
0 customers following this

Timeline

GetHuman4170631 started working on this issue
Dec 30th, 2019 12:06am

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