I have called to cancel my AT&T television service. I was told * times I would receive...

GetHuman4140007's Cancel Service issue with AT&T from December 2019

Help with my AT&T issue
First: share to improve GetHuman4140007's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4140007 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman4140007's own words
I have called to cancel my AT&T television service. I was told * times I would receive a $***.** VISA card for being such a loyal customer- never got it. I want an email sent immediately to me detailing how to return equipment. I will not be charged over $***.** for not returning equipment on time. AT&T does not have a published email account. I am sure this is so customers do not have a written record of communications. Poorly run company

GetHuman4140007 did not yet indicate what AT&T should do to make this right.

How GetHuman4140007 fixed the problem

We are waiting for GetHuman4140007 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Cancel Service issue
Reported by GetHuman4140007
Dec 23rd, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 4623 others
0 customers following this


GetHuman4140007 started working on this issue
Dec 23rd, 2019 4:20am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies