I received a final bill after stopping service(Mobile Phone) that included service for...
GetHuman-sambob's Dispute a Charge issue with AT&T from December 2019
Help with my AT&T issue
First: share to improve GetHuman-sambob's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sambob may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-sambob's own words
I received a final bill after stopping service(Mobile Phone) that included service for the month after I discontinued service on *******.*I disputed the bill and after * separate attempts I was assured the bill minus the erroneous monthly charge would be generated and sent to me for payment. *I have yet to receive that bill. *Today ******** I got a call from a collection agency that I was late on a bill and they were going to notify the Credit Reporting Agencies. this would be a huge dent to my credit rating and I was assured by ATT representatives that my credit would not be affected during this dispute. *I have to this date not been advised by ATT that the issue was resolved.*I contacted ATT by phone and immediately paid the charge of $***. This was the true amount owed and not the $*** originally on my final bill.** I am respectfully requesting that my credit report not be adversely effected. Please contact your collection agency to settle the matter.*If in the event that this action has been taken to injure my credit rating I would expect ATT to provide a letter stating that My bill was not late, but that it was in dispute.** My name is Robert Fail* SSI* ********* * Password ******Thank you in advance for a speedy solution.**Robert Fail
GetHuman-sambob did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-sambob fixed the problem
We are waiting for GetHuman-sambob to fix the problem and share the solution with the rest of us customers.
Please help with my AT&T issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AT&T customer problems.
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Dispute a Charge issue
Reported by GetHuman-sambob
Dec 12th, 2019 - a year ago
I have an issue with AT&T too
Seen by 9 customers so far
Similar issue to 4630 others
0 customers following this
GetHuman-sambob started working on this issue
Dec 12th, 2019 9:30pm
Paying Too Much for TV?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.