my service was out for ** days. I would like an adjustment for *** month on my bill.

GetHuman3978658's Service Outage issue with AT&T from November 2019

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The issue in GetHuman3978658's own words
I would like to speak with someone in the business office to get an adjustment on my phone bill since it was out of service for ** days. ... my phone has been out of order since **-**-**. I reported the problem but have not heard when or if it will be repaired.
this treatment is not acceptable since we live in the country and depend on our land line phone because we have difficulty hearing.
The phone company needs to adjust my phone bill to reflect *** month off.
We have been a customer with the same number since **** and need the phone service
How GetHuman3978658 fixed the problem

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AT&T

Service Outage issue
Reported by GetHuman3978658
Nov 22nd, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 4574 others
0 customers following this

Timeline

GetHuman3978658 started working on this issue
Nov 22nd, 2019 2:44pm
GetHuman3978658 indicated the issue is not fixed yet.
Nov 22nd, 2019 6:58pm