I used AT&T service for one year. Because Im'm not a citizen of the US I had to go back...

GetHuman3886250's Device Support issue with AT&T from November 2019

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The issue in GetHuman3886250's own words
I used AT&T service for one year. Because Im'm not a citizen of the US I had to go back to Germany. *I brought my own phone, so I didn't use an AT&T device. Now, back in Germany, I've noticed that my iPhone XS Max is simlocked. So my phone doesn't except any other SIM card.*So I wondered if that's something AT&T did?*If so I was wondering if you could unblock it since I'm no longer in the states, which means I can't use this service anymore, even if I wanted to. *My number was ** *** *** **** and my name is Sophia Schnaus

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How Do I Remove a Line from My At&t Account?How Do I Access My At&t Account?How Do I Get Device Support from At&t?How Do I Move or Change My Existing At&t Service?How Do I Cancel My Service with At&t?
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AT&T

Device Support issue
Reported by GetHuman3886250
Nov 5th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 450 others
0 customers following this

Timeline

GetHuman3886250 started working on this issue
Nov 5th, 2019 11:07am

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