My internet and WiFi went was not working when I came home from work on Friday, October...

GetHuman3839835's customer service issue with AT&T from October 2019

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The issue in GetHuman3839835's own words
My internet and WiFi went was not working when I came home from work on Friday, October **. I spoke to a AT&T service rep name Priscilla who tried to help me reboot but when she checked the line it was still not working. I was given an appointment for Sunday, October ** between **-*. I received a text message at *:** that the tech was running late. Then I heard nothing. I called around *:** and was told the job was pending. I received no communication. I called again about *:** and was told the job was pending and a supervisor said someone would be at my home withing an hour to an hour and a half. Nothing. I called again about *:** pm and spoke to Ana and then Oliver who told me the job was pending and I would get a call from a manager. It is now *:** pm. Nothing. This is very frustrating. I am paying for a service I do not have and I have spent an entire day waiting for no one to show up.

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Home phone does not work Internet does not work every sense October the **My internet is not working at homeInternet is not working at homeMy wifi went off when at came to install my neighbor now neither is working plz c...Home phone not working & internet not connectingIt didn't work - when trying to Use my wifi - burden was I need my internet for workMy home phone is not working and my internet connection is not workingMy home phone and internet isn't workingmoved in yesterday. Internet is not working. When will my internet be on?
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AT&T

Customer service issue
Reported by GetHuman3839835
Oct 28th, 2019 - 3 years ago
I have an issue with AT&T too
Not resolved
Seen by 27 customers so far
Similar issue to 13415 others
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GetHuman3839835 started working on this issue
Oct 28th, 2019 4:11am

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