Received an email from ATT*Yahoo that our user id for email had been locked for securit...

GetHuman3411443's customer service issue with AT&T from August 2019

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The issue in GetHuman3411443's own words
Received an email from ATT*Yahoo that our user id for email had been locked for security purposes. Gave us the att.com link to go in and fix, but does not work* either get a message (with spinning wheel) saying almost there or doesn't do anything. We cannot retrieve email from phones or school computers* still have email on main computer at home.
GetHuman3411443 did not yet indicate what AT&T should do to make this right.
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AT&T

Customer service issue
Reported by GetHuman3411443
Aug 12th, 2019 - 7d ago
I have an issue with AT&T too
Not resolved
Seen by 1 customer so far
Similar issue to 11297 others
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Timeline
GetHuman3411443 started working on this issue
Aug 12th 4:02pm