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I avail of the buy one get one free promo last December **** and is being charge every...

GetHuman2962486's Dispute a Charge issue with AT&T from May 2019

Help with my AT&T issue
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Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2962486's own words
I was trying to get reimbursed on the payments I made for the unit that was supposedly free ... I avail of the buy one get one free promo last December **** and is being charge every month for * phones. Customer service said they cannot do anything and to call the store. The store just started hanging up the phone every time I call. Promised me that the manager will get back to me and never did!
Customer service cant help me and the store AT & T Airport Road Allentown PA district manager Ryan promised to call me with a resolution, never did
I want to be reimbursed for the payment I made for the unit supposedly free
Never missed a payment. Payment on time.
Called customer service every month since February and the store that started hanging up whenever I call
I have an issue with AT&T too
How GetHuman2962486 fixed the problem
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I am Daisy Carroll. I bought * * plus I phones in April with the buy one get one...I am a customer of Att wireless. I started a plan with buy one get one free on t...I was promised * iPhone * buy one get one free after porting numbers over waive o...Hello! My mother bought a phone received a email telling her buy one get one free...In December ****, I purchased two iPhone XRs from you under a buy one give one pr...I bought note * buy one get one free.was told but * different sales people that I...ordered phones on ***** & was told i was getting buy* get* free. told that the se...Being charged for a service that we did not permanently have just charged for the...I was charged twice in one monthI would like a discount on my current plan for being a castmember Walt disney world.
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AT&T

wireless-buy one get one unit free
Dispute a Charge issue
Reported by GetHuman2962486
May 21st, 2019 - a mon ago
I have an issue with AT&T too
Not resolved
Seen by 6 customers so far
Similar issue to 8678 others
0 customers following this
Timeline
GetHuman2962486 started working on this issue
May 21st 11:04pm
  1. Company Phone Numbers › 
  2. AT&T › 
  3. Customer issues › 
  4. I avail of the buy one get one free p...