I avail of the buy one get one free promo last December **** and is being charge every...

GetHuman2962486's Dispute a Charge issue with AT&T from May 2019

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2962486's own words
I was trying to get reimbursed on the payments I made for the unit that was supposedly free ... I avail of the buy one get one free promo last December **** and is being charge every month for * phones. Customer service said they cannot do anything and to call the store. The store just started hanging up the phone every time I call. Promised me that the manager will get back to me and never did!
Customer service cant help me and the store AT & T Airport Road Allentown PA district manager Ryan promised to call me with a resolution, never did
I want to be reimbursed for the payment I made for the unit supposedly free
Never missed a payment. Payment on time.
Called customer service every month since February and the store that started hanging up whenever I call
I have an issue with AT&T too
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AT&T

wireless-buy one get one unit free
Dispute a Charge issue
Reported by GetHuman2962486
May 21st, 2019 - a mon ago
I have an issue with AT&T too
Not resolved
Seen by 6 customers so far
Similar issue to 8678 others
0 customers following this
Timeline
GetHuman2962486 started working on this issue
May 21st 11:04pm