Hello. I’m having a issue with my bill. Someone that was on my plan decided they need t...

GetHuman2857519's Dispute a Charge issue with AT&T from May 2019

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2857519's own words
Hello. I’m having a issue with my bill. Someone that was on my plan decided they need to be off my plan and migrated her number and three others off of it. I wanted to wait until the next billing cycle but she was impatient. So since the billing is always paid for the coming month, I have two weeks or so on that month’s bill paid for * lines that didn’t exist for those two weeks. What I would like is a partial credit back for that time frame. I don’t have an exact figure, but two weeks for those four numbers is probably roughly $***. Seeing as how my bill was prepaid, and when she switched the lines and prepaid herself, AT&T isn’t really going to be out anything and is technically currently ahead by the amount I’m asking for back. Thank you *******@***.com*AT&T account **********

GetHuman2857519 did not yet indicate what AT&T should do to make this right.

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AT&T

Dispute a Charge issue
Reported by GetHuman2857519
May 21st, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 8654 others
0 customers following this

Timeline

GetHuman2857519 started working on this issue
May 21st, 2019 1:58pm
GetHuman2857519 indicated the issue is not fixed yet.
May 21st, 2019 6:30pm
GetHuman2857519 indicated the issue is not fixed yet.
May 22nd, 2019 2:12pm
GetHuman2857519 indicated the issue is not fixed yet.
May 22nd, 2019 2:12pm
GetHuman2857519 indicated the issue is not fixed yet.
May 22nd, 2019 2:12pm
GetHuman2857519 indicated the issue is not fixed yet.
May 22nd, 2019 2:12pm
GetHuman2857519 indicated the issue is not fixed yet.
May 22nd, 2019 2:12pm
GetHuman2857519 indicated the issue is not fixed yet.
May 22nd, 2019 2:12pm
GetHuman2857519 confirmed the issue is fixed. Hooray!
May 22nd, 2019 2:12pm
GetHuman2857519 indicated the issue is not fixed yet.
May 22nd, 2019 2:13pm
GetHuman2857519 indicated the issue is not fixed yet.
May 22nd, 2019 2:13pm
GetHuman2857519 indicated the issue is not fixed yet.
May 22nd, 2019 2:13pm
GetHuman2857519 confirmed the issue is fixed. Hooray!
May 22nd, 2019 2:13pm
GetHuman2857519 indicated the issue is not fixed yet.
May 22nd, 2019 2:13pm

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