Hello. I’m having a issue with my bill. Someone that was on my plan decided they need t...
GetHuman2857519's Dispute a Charge issue with AT&T from May 2019
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Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2857519's own words
Hello. I’m having a issue with my bill. Someone that was on my plan decided they need to be off my plan and migrated her number and three others off of it. I wanted to wait until the next billing cycle but she was impatient. So since the billing is always paid for the coming month, I have two weeks or so on that month’s bill paid for * lines that didn’t exist for those two weeks. What I would like is a partial credit back for that time frame. I don’t have an exact figure, but two weeks for those four numbers is probably roughly $***. Seeing as how my bill was prepaid, and when she switched the lines and prepaid herself, AT&T isn’t really going to be out anything and is technically currently ahead by the amount I’m asking for back. Thank you *******@***.com*AT&T account **********
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