Amount $**.**, Account *************,Electronic payment sent on ********, Estimated Del...
GetHuman-billarue's Dispute a Charge issue with AT&T from May 2019
Help with my AT&T issue
First: share to improve GetHuman-billarue's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-billarue may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-billarue's own words
Amount $**.**, Account *************,Electronic payment sent on ********, Estimated Delivery ********, Confirmation* *******, Pay From Draft ******, Payee Information,Payee Name AT&T Mobility,Payee Address PO BOX ****, CAROL STREAM, IL. *****-****. AT&T is dunning me for non payment of this account. I have spoken to six different people in order to resolve this situation & this is the third time this information has been sent. The last person I spoke to, some supervisor, when asked why it took so long to reach him said that PROTOCOL was being followed & that i should have the bank FAX a remittance pipeline or a copy of both sides of the check. He had already been told it was an electronic transfer. Obviously he did not listen to what was said & also intimated through his attitude that it was the fault of either mine or the bank. I would like this resolved in a quick & civil manner. William E. Keller
GetHuman-billarue did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-billarue fixed the problem
We are waiting for GetHuman-billarue to fix the problem and share the solution with the rest of us customers.
Please help with my AT&T issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.