I seriously hate the Software (SW) updates. Last year, the icons became smaller so tho...

GetHuman2894096's Device Support issue with AT&T from May 2019

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The issue in GetHuman2894096's own words
I seriously hate the Software (SW) updates. Last year, the icons became smaller so those of with eye issues are not able to see them as well. Last week when the update was finished, numbers calling in have no name attached to them even if they are already in my contacts. I called and worked with someone on the phone for over ** minutes and guess what, it's not fixed.**I don't answer calls that are not in my contacts to avoid those spam calls... are you guys now supporting them or something? Why would you take the name off when they are calling? What purpose does it serve?**Names appeared before the SW update and I want it back. Please fix what you took away. If security it supposed to be a concern for the user, isn't seeing who is calling more secure? And no, I can not memorize all contact numbers.**I can only take calls after ****Dorothy****-***-****
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AT&T

Device Support issue
Reported by GetHuman2894096
May 9th, 2019 - 2 mons ago
I have an issue with AT&T too
Not resolved
Seen by 11 customers so far
Similar issue to 8271 others
0 customers following this
Timeline
GetHuman2894096 started working on this issue
May 9th 5:32pm
GetHuman2894096 indicated the issue is not fixed yet.
May 9th 10:35pm
GetHuman2894096 indicated the issue is not fixed yet.
May 11th 12:22pm
GetHuman2894096 indicated the issue is not fixed yet.
May 16th 8:54pm
GetHuman2894096 indicated the issue is not fixed yet.
May 17th 3:55pm
GetHuman2894096 indicated the issue is not fixed yet.
May 18th 12:15pm