I am disabled and on a very limited amount of money to last me all month. I recieved a...

GetHuman-kiellin's Overcharged on Bill issue with AT&T from March 2019

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The issue in GetHuman-kiellin's own words
I am disabled and on a very limited amount of money to last me all month. I recieved a bill from ATT stating that I owe $!***.**. When I signed up to Att I was told my bundle would be $***.** a month. I then added a cell phone which was $**.** more. his was still in my range of a bill and so I said yes. Never and has it been what I was told it would be. This is why I switched from Charter because they kept raising the bill and my plan did not change. I have no pay-per view, no premium channels, just cell,the internet and tv. I have filed a complaint with the BBB and the FCC because of your actions. I got charged service fees when it was your equipment failure everytime. My service is now off because they wanted a $***.** payment which at first it was $***.** and I was going to pay it as scheduled until I called to pay it and was told it was $***. Now, I got a letter stating I will have to pay the full amount in order for my service to be restored.I am currently l enrolled in school and now I am failing because my service was out and I called and tried to explain the situation and all I got was bullshit excuses and frankly, I believe ATT owes me money I paid like a $***.** and $***.** payment which was more than one third of my SS I have to live on. Can yoyulive on $***.** or $***. when you have water, electric, trash, lot rent, and credit card bills????? I think not and neither can I
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AT&T

Overcharged on Bill issue
Reported by GetHuman-kiellin
Mar 30th, 2019 - 6 mons ago
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GetHuman-kiellin started working on this issue
Mar 30th 8:42pm
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Mar 30th 8:43pm
GetHuman-kiellin indicated the issue is not fixed yet.
Apr 5th 4:10am