I am having problems with AT&T internet. I was told by a tech my issue was from Alabama...

GetHuman2631461's customer service issue with AT&T from March 2019

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The issue in GetHuman2631461's own words
I am having problems with AT&T internet. I was told by a tech my issue was from Alabama power line induction interference. He call an engineer and he arrived with a device to measure power line induction. He found an issue and marked the * utility pole with hi vision tape. He put in a ticket to have this issue fix. That was *********. My issue is AT&T won't communicate with the power company. They said they don't call the power company. The AT&T tech made the initial call but AT&T won't follow up. This morning I got a number to the engineer office *********. I will be calling on *********. I also got the engineer cell phone number which I talked to two days ago. I am thinking why I got to call. They operation from the same pole. This is not my problem. I would use another provider but am stuck with AT&T because in a less populated area. My son stay about *** feet away near the road and don't have this problem. They will get tried of me calling or I will catch the right one to talk to.
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Customer service issue
Reported by GetHuman2631461
Mar 29th, 2019 - 6 mons ago
I have an issue with AT&T too
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Seen by 4 customers so far
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GetHuman2631461 started working on this issue
Mar 29th 12:35pm