My Name is Vinginique Butler.*I am was a happy At&t customer until today.*I spoke with...

GetHuman-vinginiq's Overcharged on Bill issue with AT&T from March 2019

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My Name is Vinginique Butler.*I am was a happy At&t customer until today.*I spoke with a repdeswnative who could not understand what I was saying.... i asked for a manager who could not provide a resolution to my issue or at minimum be helpful to mu situation.**I called at&t to pay my bill a month ago..*I was offered a promotion.*I accepted the promotion.*When I received the phones ghe dis not work.*I went to the at&t store in Laurel... The young lady assured me she would give me number and activate my phone lines.*She explained the other two lines would fall off of my bill.*Now I have a bill that is double what I normally pay.*I called to have the lines removed and the deductions to my bill made....*All I received was along of I dont know what happened.*This is not fair to me*All I want is*My active line and my ipad on my bill..*Everything else tbat going on....I hVe no clue...**Please have some one call me that is able to reaolve this issue....*My At&t number is ***-***-******Really Frustrated Customer**VINGINIQUE BUTLER
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AT&T

Overcharged on Bill issue
Reported by GetHuman-vinginiq
Mar 28th, 2019 - a mon ago
I have an issue with AT&T too
Fixed
Seen by 7 customers so far
Similar issue to 7107 others
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GetHuman-vinginiq started working on this issue
Mar 28th 4:17pm
GetHuman-vinginiq indicated the issue is not fixed yet.
Mar 29th 4:25pm
GetHuman-vinginiq indicated the issue is not fixed yet.
Mar 29th 10:27pm
GetHuman-vinginiq indicated the issue is not fixed yet.
Apr 1st 12:24am