When I purchased my new handheld device there was an ad which said that with the purcha...

GetHuman-kailaloh's complaint issue with AT&T from March 2019

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The issue in GetHuman-kailaloh's own words
When I purchased my new handheld device there was an ad which said that with the purchase of a new phone you could receive $** or $** at&t airtime by texting free to *****, I purchased a new phone and followed the steps for the free airtime but never received it. The reason I chose at&t was partly because of this, not getting the airtime has been a real disappointment and I would like to know why I never did? Thank you.
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AT&T

complaint issue
Reported by GetHuman-kailaloh
Mar 27th, 2019 - a mon ago
I have an issue with AT&T too
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GetHuman-kailaloh started working on this issue
Mar 27th 5:57am