Mr Stephenson On ****** I paid ***.** on my home service. On ****** Your company took i...
GetHuman-dobentha's customer service issue with AT&T from March 2019
Help with my AT&T issue
Try having AT&T call you again?
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-dobentha's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dobentha may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-dobentha's own words
Mr Stephenson On ****** I paid ***.** on my home service. On ****** Your company took it upon themselves to go into my account and take ***.**.I had auto withdrawal but had it stopped in October of last year. I called on more than one occasion and got total runaround. Finally spoke with Divine who gave me case umber ******* and assured I would have a refund in ** hours. NEVER HAPPENED. I called back was put on the long hold AGAIN and HANNAH came back and told me there was no way A T & T would give me a refund. I SWITCHED TO YOUR COMPANY BECAUSE MY BROTHER TOLD ME TO. THE SAME DAY I GOT MY MOM TO SWITCH. BUT AM ON PINS SND NEEDLES BECAUSE WHEN IS THE NEXT TIME YOU WILL DE THIS. COMCAST NEVER IN ** YEARS DID ANYTHING LIKE THIS. MY BILL IS CURRENT. BUT IM ON EDGE. I HAD ALWAYS HEARD BETTER ABOUT THE CO. PLEASE CHECK INTO THIS.
GetHuman-dobentha did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-dobentha fixed the problem
We are waiting for GetHuman-dobentha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.