Mr Stephenson On ****** I paid ***.** on my home service. On ****** Your company took i...

GetHuman-dobentha's customer service issue with AT&T from March 2019

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The issue in GetHuman-dobentha's own words
Mr Stephenson On ****** I paid ***.** on my home service. On ****** Your company took it upon themselves to go into my account and take ***.**.I had auto withdrawal but had it stopped in October of last year. I called on more than one occasion and got total runaround. Finally spoke with Divine who gave me case umber ******* and assured I would have a refund in ** hours. NEVER HAPPENED. I called back was put on the long hold AGAIN and HANNAH came back and told me there was no way A T & T would give me a refund. I SWITCHED TO YOUR COMPANY BECAUSE MY BROTHER TOLD ME TO. THE SAME DAY I GOT MY MOM TO SWITCH. BUT AM ON PINS SND NEEDLES BECAUSE WHEN IS THE NEXT TIME YOU WILL DE THIS. COMCAST NEVER IN ** YEARS DID ANYTHING LIKE THIS. MY BILL IS CURRENT. BUT IM ON EDGE. I HAD ALWAYS HEARD BETTER ABOUT THE CO. PLEASE CHECK INTO THIS.
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Customer service issue
Reported by GetHuman-dobentha
Mar 26th, 2019 - 25d ago
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