Mr Stephenson On ****** I paid ***.** on my home service. On ****** Your company took i...

GetHuman-dobentha's customer service issue with AT&T from March 2019

4 views | 7031 similar | 0 following
Help with my AT&T issue
Try having AT&T call you again?
Always use the GetHuman Phone to call AT&T. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-dobentha's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dobentha may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-dobentha's own words
Mr Stephenson On ****** I paid ***.** on my home service. On ****** Your company took it upon themselves to go into my account and take ***.**.I had auto withdrawal but had it stopped in October of last year. I called on more than one occasion and got total runaround. Finally spoke with Divine who gave me case umber ******* and assured I would have a refund in ** hours. NEVER HAPPENED. I called back was put on the long hold AGAIN and HANNAH came back and told me there was no way A T & T would give me a refund. I SWITCHED TO YOUR COMPANY BECAUSE MY BROTHER TOLD ME TO. THE SAME DAY I GOT MY MOM TO SWITCH. BUT AM ON PINS SND NEEDLES BECAUSE WHEN IS THE NEXT TIME YOU WILL DE THIS. COMCAST NEVER IN ** YEARS DID ANYTHING LIKE THIS. MY BILL IS CURRENT. BUT IM ON EDGE. I HAD ALWAYS HEARD BETTER ABOUT THE CO. PLEASE CHECK INTO THIS.

GetHuman-dobentha did not yet indicate what AT&T should do to make this right.

How GetHuman-dobentha fixed the problem

We are waiting for GetHuman-dobentha to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dobentha fixes it.
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman-dobentha
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 7031 others
0 customers following this

Timeline

GetHuman-dobentha started working on this issue
Mar 26th, 2019 1:18am

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers