Account no. **********I am complaining about this months bill Issue date Jan...

GetHuman-riclem's customer service issue with AT&T from February 2019

1 view | 6043 similar | 0 following
Help with my AT&T issue
Next: our robot will wait on hold for GetHuman-riclem to get a AT&T rep on the line!
Always use the GetHuman Phone to call AT&T. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-riclem's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-riclem may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-riclem's own words
Account no. **********I am complaining about this months bill Issue date Jan. **, ****, Due date Feb **, ****.*I cancelled my internet and telephone on Jan *, ****. I have previously called customer service and agreement was made to the following**Page * summary*Account charges (late fee) I owe $*.* (I called on last months bill and this was why it was late, if it really was late) previously agreed with AT&T customer service*TV * I owe $*.* (I canceled direct TV an Jan *) previously agreed with AT&T customer service*Internet* I owe $**.** (When I canceled Direct TV and telephone, I agreed to $**.***mo since I had AT&T Cell phone service.) I and AT&T customer service agreed to this on the phone and you can check your recordings for this information. Regardless, I will pay only $**.***mo.*Phone: this was an adjustment for the last bill and is N*A to this complaint. *I owe on this bill a total of $**.** * tax. AT&T wants me to pay the $***.** for their mistake and them they will credit my account on the next bill. Retired and living on a fixed income, I see no reason to give AT&T and additional $***.** that I need to live on. This is a fraudulent billing practice. While I am a reasonable person, I am not paying an additional $***.** that I do not owe. Below are two ways to contact me if you would like. *Rick Lemmons*E-mail* *****@***.com*Phone no. ***-***-****

GetHuman-riclem did not yet indicate what AT&T should do to make this right.

How GetHuman-riclem fixed the problem

We are waiting for GetHuman-riclem to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-riclem fixes it.
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman-riclem
Feb 19th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 6043 others
0 customers following this

Timeline

GetHuman-riclem started working on this issue
Feb 19th, 2019 8:22pm