My name is Tawanda Brown I dont know my account number my cell number is...

GetHuman2225112's customer service issue with AT&T from February 2019

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The issue in GetHuman2225112's own words
My name is Tawanda Brown I dont know my account number my cell number is (***)***-*****I've been a customer of yours for over *years. You all disconnected my account and I'm not even **days pass do. I called tonight to pay my bill and to find a way to lower my bill. After paying my bill I was told that my bill was completely disconnected and my service will not be turned back on BUT YOU ALL CALL ME A LOYAL CUSTOMER. This is no way to treat a LOYAL CUSTOMER. I understand my service being cut off for not paying on my due date. But to disconnect me all together was and is VERY UNFAIR. I know now that I was never a loyal customer to AT&T I'm just a DOLLAR SIGN AND A NUMBER. THANK YOU ALL FOR SHOWING ME THE REAL AT&T
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AT&T

Customer service issue
Reported by GetHuman2225112
Feb 17th, 2019 - 8 mons ago
I have an issue with AT&T too
Not resolved
Seen by 3 customers so far
Similar issue to 5987 others
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Timeline
GetHuman2225112 started working on this issue
Feb 17th 1:31am