On Dec *st I called to cancel my Uverse TV and returned the eqpt. I kept my internet...

GetHuman-eamiller's customer service issue with AT&T from February 2019

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The issue in GetHuman-eamiller's own words
On Dec *st I called to cancel my Uverse TV and returned the eqpt. I kept my internet & phone svc. Since then the past two and *** mos. I've been calling to get my bill adjusted but keep getting billed for my TV svc. Now after several phone calls, now on **** I think Denise got this mess taken care of. My *Acct ********** and I got an e-mail saying that my svc would be suspended yesterday. I can't believe I as the customer had to make * phone calls to get this mess*straightened out. I should be compensated for stress and time I spent on this mess that your acctg dept messed up.*Customer, Elaine Aronson
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Customer service issue
Reported by GetHuman-eamiller
Feb 16th, 2019 - 8 mons ago
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Feb 16th 5:44pm