I have had an ongoing issue with our account. On ******* I added two new lines to the a...

GetHuman2211746's customer service issue with AT&T from February 2019

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The issue in GetHuman2211746's own words
I have had an ongoing issue with our account. On ******* I added two new lines to the account. I have had issues ever since. I’ve contacted customer service many times only to get transferred to other departments. Though all the reps have been friendly, none of them can help me. Today I was put on hold for an hour, nobody checked in on me, the call didn’t drop, I was just on hold. I called back only to spend * more hours on the phone, and nothing has been resolved. I was told a supervisor would call within ** min, it has now been an hour and no phone call. I am beyond frustrated, I don’t know what to do at this point. One of our lines is not working and they can’t figure out why. I want this resolved immediately. Account is in my dads name, he listed me as an authorized user. Phone number to look up account is ***-***-**** thank you
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Customer service issue
Reported by GetHuman2211746
Feb 15th, 2019 - 8 mons ago
I have an issue with AT&T too
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Seen by 2 customers so far
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GetHuman2211746 started working on this issue
Feb 15th 3:51am