I'm very disappointed with At&t customer service. I've talked to ** different ppl about...

GetHuman-syreet's customer service issue with AT&T from February 2019

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The issue in GetHuman-syreet's own words
I'm very disappointed with At&t customer service. I've talked to ** different ppl about my bill not being what I was quoted. I was promised a credit of my bill because I was never given the price I was quoted in the beginning of my switching from Sprint to At&t to bundle with my Directv. Every representative I've talked to has promised to credit my account and lower my bill only to do nothing they said they would do and not even note my account! So it seems like I'm calling to fuss about a bill for nothing. I've talked to Ppl in the loyalty department they tell me the same thing only to do nothing they promised either! Its very frustrating because nothing has been done and I have a bill for ***.** that I was told would be taken Care of via credit for the inconvenience I've been going through regarding my bill and the prices I was quoted. I just want my credit I was promised by fixing what I was told would me fixed. If I would have know I would've been going through this I would've just stayed with Sprint in the first place!
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Customer service issue
Reported by GetHuman-syreet
Feb 7th, 2019 - 4 mons ago
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Feb 7th 9:09pm