MY LANDLINE PHONE DOES NOT WORK. I HAVE CALLED ATT * TIMES ALREADY, AND TRIED TO REPORT...
GetHuman-dianecok's customer service issue with AT&T from January 2019
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The issue in GetHuman-dianecok's own words
MY LANDLINE PHONE DOES NOT WORK. I HAVE CALLED ATT * TIMES ALREADY, AND TRIED TO REPORT THE PROBLEM ON EMAIL TO THEM. FIRST CALL WAS ON JAN. **, **** TO TELL THEM I HAD NO DIAL TONE ON MY LANDLINE PHONE. ON JAN **, **** AT *:** PM AT NITE THE POLICE CAME OUT AND TOLD ME THEY HAD HAD A *** CALL FROM MY PHONE* I DID NOT CALL ***. SCARED ME TO DEATH WHEN THE POLICE WERE POUNDING ON THE DOOR. SO I CALLED ATT AGAIN ON JAN. **, **** TO TELL THEM MY PHONE STILL WAS NOT FIXED. THEY SAID IT WAS "SOMETHING RELATED TO THE CABLE." TODAY, JAN **, ****, IT STILL ISN'T FIXED. iT HAS BEEN ALMOST ONE WEEK. I WANT THIS FIXED. I NEED MY PHONE. IT IS ALSO VERY HARD, VERY HARD, VERY HARD TO CONTACT ATT BY EMAIL OR PHONE.
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