My girlfriend and I have been deceived into purchasing new phones and switching our ser...

GetHuman-gdljr's customer service issue with AT&T from January 2019

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Help with my AT&T issue
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The issue in GetHuman-gdljr's own words
My girlfriend and I have been deceived into purchasing new phones and switching our service to AT&T under the false pretense of $*** off per new phone. We were visited in our home during a routine Directv service call. I have called AT&T * times within ** hours and cannot receive assistance. Only assurances that I will be called “Right Back” which has yet to happen. We wish to return the phones or have the offer we were made honored.
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Customer service issue
Reported by GetHuman-gdljr
Jan 16th, 2019 - 9 mons ago
I have an issue with AT&T too
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Seen by 3 customers so far
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GetHuman-gdljr started working on this issue
Jan 16th 9:05am