Good morning, this is Jeff Tilley, account number *********. I am writing to inform AT...

GetHuman1913937's customer service issue with AT&T from January 2019

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The issue in GetHuman1913937's own words
Good morning, this is Jeff Tilley, account number *********. I am writing to inform AT&T that unless we can sign another * year contract to take our total monthly cost back to $***.**, with our existing services, we will be changing IP*TV*phone services to Frontier's $***month "FIOS Custom Essentials TV*Internet ****Digital Voice" plan in short order. While we have been satisfied with our AT&T service this last two years, the new charge total of $***.** is not acceptable to us. **Please respond and let us know if you would like to keep us as your customer at the old monthly cost. We will wait until this Friday, *********, to contact Frontier and get the change order in if we have not heard from AT&T.**Respectfully,*Jeff and Maria Tilley
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AT&T

Customer service issue
Reported by GetHuman1913937
Jan 7th, 2019 - a mon ago
I have an issue with AT&T too
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Seen by 5 customers so far
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GetHuman1913937 started working on this issue
Jan 7th 2:29pm