*) On line ***-***-**** I’m being charged a multi device protection pack insurance for...

GetHuman-jsimonds's customer service issue with AT&T from January 2019

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The issue in GetHuman-jsimonds's own words
*) On line ***-***-**** I’m being charged a multi device protection pack insurance for $**.** and multi device protection pack support for $*.** neither of these charges are authorized or requested. **) On line ***-***-**** there is a $** visual voicemail charge which has been recurrent on the account since it’s inception and voicemail has never worked on the account and I’m entitled to a refund for the persistent $** per cycle charge on that account
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AT&T

Customer service issue
Reported by GetHuman-jsimonds
Jan 6th, 2019 - 2 mons ago
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Timeline
GetHuman-jsimonds started working on this issue
Jan 6th 11:04pm