I had to get the "choice" package on direct tv in order to receive the weather channel...

GetHuman1898882's customer service issue with AT&T from January 2019

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The issue in GetHuman1898882's own words
I had to get the "choice" package on direct tv in order to receive the weather channel. the " choice " package has Sports channels, I do Not care for sports channels. My first billing for direct tv includes a charge for "regional sports", I cant agree to pay for something that I did not request ( Regional Sports) * or any sports at all .Your OUTSOURSED Customer service could not help me with this disagreement . Could you help and remove this Additional charge from my current and future billings ? Sincerely Billy Kline , direct tv account * *********
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AT&T

Customer service issue
Reported by GetHuman1898882
Jan 4th, 2019 - 3 mons ago
I have an issue with AT&T too
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Seen by 13 customers so far
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Timeline
GetHuman1898882 started working on this issue
Jan 4th 9:22pm
GetHuman1898882 confirmed the issue is fixed. Hooray!
Jan 5th 3:50pm
GetHuman1898882 confirmed the issue is fixed. Hooray!
Jan 5th 3:54pm