Hi, am was unable to unlock my phone with the code given(J* ****). So now am asked to i...

GetHuman-ridgeale's customer service issue with AT&T from December 2018

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The issue in GetHuman-ridgeale's own words
Hi, am was unable to unlock my phone with the code given(J* ****). So now am asked to input PUK since the attempts failed & sim is blocked. The problem is I also lost the at&t sim card b* knowing the mobile number and hadn't created an at&t ID account. I've been trying to reach customer service with a different network but am told to input my number but unfortunately I dont know it. I am in Kenya, kindly I need assistance to unlock phone & get my mobile number.
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Customer service issue
Reported by GetHuman-ridgeale
Dec 5th, 2018 - 2 mons ago
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GetHuman-ridgeale started working on this issue
Dec 5th, 2018 6:58am