Q*Hi i been having the ascess Program for a while just paying **.** a month.Mr matts...

GetHuman1692307's customer service issue with AT&T from December 2018

13 views | 4494 similar | 0 following
Help with my AT&T issue
Next: our robot will wait on hold for GetHuman1692307 to get a AT&T rep on the line!
Always use the GetHuman Phone to call AT&T. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1692307's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1692307 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman1692307's own words
Q*Hi i been having the ascess Program for a while just paying **.** a month.Mr matts phone number is ***- ***-**** came by last month by my appartment he lied to me and said you all was not gonna charge me cause i had the Acess program the man Who installed it is Mr Barkley Hairston ***-***-** i signed up for a tv he HE LIED yu all charged me ***.** which i do not gave Barkley harrison installed it.I took it all back to fed x like they told me .Im hurt cause i Got lied to .i had a Basic Reguler tv antenna i enjoyed.until i got DONE DIRTY HOW CAN YOU ALL DO POOR PEOPLE LIKE THIS . Yu falsely tell lies Mr Matt did .He told me on the phone att was not suppose to do that then yu all CHARGED ME **.** TO FOR ME WI FI I BEEN PAYING **.** FOR YALL ARE NOT RIGHT GO LOOK AT MY ACCOUNT .I even went to the att store on bryan irvin and the lady on the phone had told me i had to unhook the box at my house and take it to FED X i told her THAT yall did me very WRONG and i also asked her WHY DO I HALF TO UNHOOK IT I DID NOT HOOK IT UP .PLEASE NEVER EVER SEND THOSE BOYS ME MATT to try to ever ever sell me att no more you all messed my credit up and im a WIDOW TO MERRY SO CALLED X MAS I TREY TO TALK TO SOMEONE AND NOONE IS TRYING TO HELP ME THUS IS SAD . GOD BLESS

GetHuman1692307 did not yet indicate what AT&T should do to make this right.

How GetHuman1692307 fixed the problem

We are waiting for GetHuman1692307 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AT&T customer problems.
How Do I Remove a Line from My At&t Account?How Do I Access My At&t Account?How Do I Get Device Support from At&t?How Do I Move or Change My Existing At&t Service?How Do I Cancel My Service with At&t?
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1692307 fixes it.
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman1692307
Dec 5th, 2018 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 4494 others
0 customers following this

Timeline

GetHuman1692307 started working on this issue
Dec 5th, 2018 1:35am

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers