In October of **** I closed my son Ryan cell phone account. I still had mine and my son...
GetHuman1689939's customer service issue with AT&T from December 2018
Help with my AT&T issue
Next: our robot will wait on hold for GetHuman1689939 to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1689939's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1689939 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman1689939's own words
In October of **** I closed my son Ryan cell phone account. I still had mine and my son Ian’s. I have been charged for the unused account all this time. My phone number (***)***-****. I think his number was (***)***-****. Please refund the overcharges or I will have to turn you into the better business bureau I was given a address last month when I complained and never received a reply. Thank you for your prompt attention. **Mary Zayas-Bazan
GetHuman1689939 did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman1689939 fixed the problem
We are waiting for GetHuman1689939 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.