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Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman1649243's own words
My name is LaTonya Green (***-***-****) I bought * new phone Aug **** and ported my husband's number from Verzion and was given a temporary number until the port went through. I was told Nov **** once I went to the store to discuss my bill that the temporary number was never cancelled, the installment is under that temp number, I have been charged for that number since Aug **** and it can't be cancelled since the installment is under the temporary number or the balance of the installment will be billed next month. I would like to be refunded for temporary line charges and that number removed from my account or placed on some type of dormant status so that I am only charged for the installment and not the actual line. I have spoken to several reps everyone understands that I have been wronged but can't do anything.
GetHuman1649243 did not yet indicate what AT&T should do to make this right.
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