Hello,*I ordered iPhone XS Max yesterday around *:** pm. I got an email from at&t sayin...

GetHuman-enigmaco's customer service issue with AT&T from November 2018

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Hello,*I ordered iPhone XS Max yesterday around *:** pm. I got an email from at&t saying to verify my email before I could get confirmation number or new account info. I clicked link to verify email and still did not receive confirmation * or account info. I called customer service this morning and they said that my order can’t be found. I already paid for phone. Please help!*Account is under name Pamela McNeil, phone number on account is ***.***.**** and social security *: ***-**-****. Please let me know what is going on. Thank You**Sent from my iPhone
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AT&T

Customer service issue
Reported by GetHuman-enigmaco
Nov 24th, 2018 - 10 mons ago
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GetHuman-enigmaco started working on this issue
Nov 24th, 2018 5:45pm