My account number was*is:**********. I recently moved out of state. Received a letter...

GetHuman-laurapok's customer service issue with AT&T from November 2018

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The issue in GetHuman-laurapok's own words
My account number was*is:**********. I recently moved out of state. Received a letter saying equipment wasn’t returned...they will charge me by ********. I returned it on November *st, **** at the UPS store *****, **** Market St., San Diego, CA *****. Their phone * is (***) -***-****. MY RECEIPT*Confirmation * is********************. *REF. *A****P**************. Also, when I called this number, your automated system needs to be fixed at *-***-***-****. When you press ** or **...it tells you to call the same number you just called, and disconnects you. I’ve always made my payments ahead of time. Now I will NEVER go with ATT again. Please email me back with the correction, showing that I DID return the equipment as required!!!! ******@***.com.
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AT&T

Customer service issue
Reported by GetHuman-laurapok
Nov 23rd, 2018 - 10 mons ago
I have an issue with AT&T too
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GetHuman-laurapok started working on this issue
Nov 23rd, 2018 2:51pm