My bank account was over charged in the amount of $*** on my automatic pay. My monthly...

GetHuman-adsamu's customer service issue with AT&T from November 2018

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The issue in GetHuman-adsamu's own words
My bank account was over charged in the amount of $*** on my automatic pay. My monthly bill is **.** every month and I had service on automatic payment for * years. My account is now interrupted due to this and I have been on the phone a total of * hours of numerous reps unwilling to help and lying about titles. Main one being Joy Brown who stated that she was a manager then said supervisor. I called again and spoke with Manager Michelle Chaffield who stated she was unable to pull calls. Im very unsatisfied with ATT&T and have realized this company has the worse customer service. My thoughts is to contact the BBB about this company,report my complaints on YELP, and post all over Facebook about my horrible experience Ive had with this company. Then maybe I can get someone to listen to my complaints then. If not I will contact attorney as next steps!!!

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AT&T

Customer service issue
Reported by GetHuman-adsamu
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 3810 others
0 customers following this

Timeline

GetHuman-adsamu started working on this issue
Nov 5th, 2018 9:16pm

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