My bank account was over charged in the amount of $*** on my automatic pay. My monthly...

GetHuman-adsamu's customer service issue with AT&T from November 2018

14 views | 3810 similar | 0 following
Help with my AT&T issue
Next: our robot will wait on hold for GetHuman-adsamu to get a AT&T rep on the line!
Always use the GetHuman Phone to call AT&T. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-adsamu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-adsamu may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-adsamu's own words
My bank account was over charged in the amount of $*** on my automatic pay. My monthly bill is **.** every month and I had service on automatic payment for * years. My account is now interrupted due to this and I have been on the phone a total of * hours of numerous reps unwilling to help and lying about titles. Main one being Joy Brown who stated that she was a manager then said supervisor. I called again and spoke with Manager Michelle Chaffield who stated she was unable to pull calls. Im very unsatisfied with ATT&T and have realized this company has the worse customer service. My thoughts is to contact the BBB about this company,report my complaints on YELP, and post all over Facebook about my horrible experience Ive had with this company. Then maybe I can get someone to listen to my complaints then. If not I will contact attorney as next steps!!!

GetHuman-adsamu did not yet indicate what AT&T should do to make this right.

How GetHuman-adsamu fixed the problem

We are waiting for GetHuman-adsamu to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AT&T customer problems.
How Do I Remove a Line from My At&t Account?How Do I Access My At&t Account?How Do I Get Device Support from At&t?How Do I Move or Change My Existing At&t Service?How Do I Cancel My Service with At&t?
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-adsamu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-adsamu
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 3810 others
0 customers following this


GetHuman-adsamu started working on this issue
Nov 5th, 2018 9:16pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers