Initially, my account was cancelled for no reason, due, entirely, to AT&T’s incompetenc...
GetHuman-roszakk's customer service issue with AT&T from November 2018
Help with my AT&T issue
Next: our robot will wait on hold for GetHuman-roszakk to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-roszakk's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-roszakk may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-roszakk's own words
Initially, my account was cancelled for no reason, due, entirely, to AT&T’s incompetence. I spent a total of about *.* hours on the phone trying to fix your mistake with no avail. I was then promised that * months worth of payments would be credited to my account. Furthermore, I was told that I would have an additional $** credited to my account, because the individual who initially set up my account did not set the time frame of my promotion for the correct period of time, causing my bill to go up by $** per month, for no reason (again, I was inconvenienced and forced to overpay due to AT&T’s incompetence). Additionally, I was told that I would receive a visa gift card for the significant inconvenience and poor customer service I received. Since I was promised all these things, the only thing I have received is a bill.**So, in summation, I will not be paying my bill as my account should have been credited for far more than this months bill. Please, stop ******* me over and just give me what I was promised, and what I am paying for.
GetHuman-roszakk did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-roszakk fixed the problem
We are waiting for GetHuman-roszakk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.