Initially, my account was cancelled for no reason, due, entirely, to AT&T’s incompetenc...

GetHuman-roszakk's customer service issue with AT&T from November 2018

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The issue in GetHuman-roszakk's own words
Initially, my account was cancelled for no reason, due, entirely, to AT&T’s incompetence. I spent a total of about *.* hours on the phone trying to fix your mistake with no avail. I was then promised that * months worth of payments would be credited to my account. Furthermore, I was told that I would have an additional $** credited to my account, because the individual who initially set up my account did not set the time frame of my promotion for the correct period of time, causing my bill to go up by $** per month, for no reason (again, I was inconvenienced and forced to overpay due to AT&T’s incompetence). Additionally, I was told that I would receive a visa gift card for the significant inconvenience and poor customer service I received. Since I was promised all these things, the only thing I have received is a bill.**So, in summation, I will not be paying my bill as my account should have been credited for far more than this months bill. Please, stop ******* me over and just give me what I was promised, and what I am paying for.
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AT&T

Customer service issue
Reported by GetHuman-roszakk
Nov 1st, 2018 - a mon ago
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Seen by 2 customers so far
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GetHuman-roszakk started working on this issue
Nov 1st 7:04pm