WfI service has been poor at best for several months. Multiple router changes to fix t...
GetHuman1398492's customer service issue with AT&T from October 2018
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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1398492's own words
WfI service has been poor at best for several months. Multiple router changes to fix the issue, but the issue has not been resolved. Finally a repairman listen to my complaint about the issue being more problematic following rain. He was able to detect a short in the line coming into our home, but could not find the connection box. **-** he put in a ticket for a different repair person to located the box. He could not locate the box either and he put in a ticket for a contractor to dig up the line and replace the line to our house. This contractor will not complete his work until **-**. During this time and previous months I have been paying for something that is not being delivered. I am requesting a reduction in the rate charged and also a refund for the past * months.
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