Back in **** I had ATT uverse internet service. I called and cancelled my service befor...

GetHuman-knwise's customer service issue with AT&T from October 2018

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The issue in GetHuman-knwise's own words
Back in **** I had ATT uverse internet service. I called and cancelled my service before we moved to our new house. ATT tried to charge me $** for the next months internet service. I called their number and the associate I talked to said they would have it removed. Now, * years later, I am getting bills from a debt collector for the $**! And it’s sitting negative on my credit score! The debt collector said I need to dispute the charge with ATT but getting a hold of someone is next to impossible.
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Customer service issue
Reported by GetHuman-knwise
Oct 19th, 2018 - 3 mons ago
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GetHuman-knwise started working on this issue
Oct 19th, 2018 6:31pm