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On June **,**** our account (previously Warner Brothers) became ATT employee account...

GetHuman1363787's customer service issue with AT&T from October 2018

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The issue in GetHuman1363787's own words
On June **,**** our account (previously Warner Brothers) became ATT employee account. We applied for the discount - supposed to be **% off plus discounts for having * phones, since we went through the process, instead of the company employee discounts, we have lost the Warner Bros. discount and the bill instead of going down has continually gone up. I have called and done chat, everyone says they will fix it, but they do not provide me with anyone who understands the employee discounts. I have made copies of the web that shows that I should be paying $*** * taxes, but just got the info and it shows that I will paying $*** now. I have copies of the transcripts from texts and info from phone calls, but no resolution
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Customer loyalty department. Account is eligible for Att customer loyalty but the...several days ago i tried to call att and get my internet switched from time warne...Just changed over to att&t on all our needs- tried to use reward visa debit cards...Need day p*** for Costa Rica. What is the daily charge?I taped the Cincinnati Reds game but couldn't watch it until now...but I can't ge...I have a down utility line that needs to be reinstalled to the pool
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AT&T

Customer service issue
Reported by GetHuman1363787
Oct 17th, 2018 - 3 mons ago
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Timeline
GetHuman1363787 started working on this issue
Oct 17th, 2018 3:03pm
  1. Company Phone Numbers › 
  2. AT&T › 
  3. Customer issues › 
  4. On June **,**** our account (previous...