I had the best customer service experience with one of your employees, Tamara Hogan. S...
GetHuman1333117's customer service issue with AT&T from October 2018
Help with my AT&T issue
First: share to improve GetHuman1333117's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1333117 to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1333117 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman1333117's own words
I had the best customer service experience with one of your employees, Tamara Hogan. She was working from your call centre in Lubbock, Texas. **I have come over to Dekalb, Illinois from New Zealand and it is critical that I can make international and national calls to keep my business running. **Tamara was so very patient with my call, performed a lot of different areas of trouble shooting and as a result of her persistence was able to successfully help me to achieve the phone service I was after. Not once did she lose her patience despite some difficulties finding my account number. She came across as genuinely caring about my situation and wanting to help me out. **I just wanted you to know that you have an amazing employee on your hands and that this was the best customer service I have encountered. **I would appreciate it if you could pass on my thanks to her manager(s) and you could let her know how much I appreciated her support today.**Kind regards**Megan Rosene*Director*Straight Up Consulting Limited*www.straightupnz.com
GetHuman1333117 did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman1333117 fixed the problem
We are waiting for GetHuman1333117 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.