I had the best customer service experience with one of your employees, Tamara Hogan. S...

GetHuman1333117's customer service issue with AT&T from October 2018

4 views
 | 
3258 similar
 | 
0 following
Help with my AT&T issue
First: share to improve GetHuman1333117's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1333117's next move: talk to AT&T when they open (we'll send a reminder).
AT&T's call center is closed now. We will text or email GetHuman1333117 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1333117 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1333117 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman1333117's own words
I had the best customer service experience with one of your employees, Tamara Hogan. She was working from your call centre in Lubbock, Texas. **I have come over to Dekalb, Illinois from New Zealand and it is critical that I can make international and national calls to keep my business running. **Tamara was so very patient with my call, performed a lot of different areas of trouble shooting and as a result of her persistence was able to successfully help me to achieve the phone service I was after. Not once did she lose her patience despite some difficulties finding my account number. She came across as genuinely caring about my situation and wanting to help me out. **I just wanted you to know that you have an amazing employee on your hands and that this was the best customer service I have encountered. **I would appreciate it if you could pass on my thanks to her manager(s) and you could let her know how much I appreciated her support today.**Kind regards**Megan Rosene*Director*Straight Up Consulting Limited*www.straightupnz.com
GetHuman1333117 did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman1333117 fixed the problem
We are waiting for GetHuman1333117 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AT&T email you?
This email address isn't valid
Follow this issue
See how GetHuman1333117 fixes it.
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman1333117
Oct 12th, 2018 - 9d ago
I have an issue with AT&T too
Not resolved
Seen by 4 customers so far
Similar issue to 3258 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1333117 started working on this issue
Oct 12th 4:35pm