I had the best customer service experience with one of your employees, Tamara Hogan. S...

GetHuman1333117's customer service issue with AT&T from October 2018

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The issue in GetHuman1333117's own words
I had the best customer service experience with one of your employees, Tamara Hogan. She was working from your call centre in Lubbock, Texas. **I have come over to Dekalb, Illinois from New Zealand and it is critical that I can make international and national calls to keep my business running. **Tamara was so very patient with my call, performed a lot of different areas of trouble shooting and as a result of her persistence was able to successfully help me to achieve the phone service I was after. Not once did she lose her patience despite some difficulties finding my account number. She came across as genuinely caring about my situation and wanting to help me out. **I just wanted you to know that you have an amazing employee on your hands and that this was the best customer service I have encountered. **I would appreciate it if you could pass on my thanks to her manager(s) and you could let her know how much I appreciated her support today.**Kind regards**Megan Rosene*Director*Straight Up Consulting Limited*www.straightupnz.com
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Customer service issue
Reported by GetHuman1333117
Oct 12th, 2018 - 9d ago
I have an issue with AT&T too
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Seen by 4 customers so far
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GetHuman1333117 started working on this issue
Oct 12th 4:35pm