I have a billing issue. I was charged twice in the month of October. The bill I receive...

GetHuman1322483's customer service issue with AT&T from October 2018

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The issue in GetHuman1322483's own words
I have a billing issue. I was charged twice in the month of October. The bill I received in the mail is for ** dollars and that what was paid. Then on top of that there was another bill added for *** because they are adamant stating that I had called to request a change in the billing date. I did not call nor did I make that authorization. I therefore do not owe anything for the month of October **th. My bill was only for October *th. ($**) ATT made that change. I didn't. So therefore it is ATT's mistake.
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Customer service issue
Reported by GetHuman1322483
Oct 11th, 2018 - 3 mons ago
I have an issue with AT&T too
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GetHuman1322483 started working on this issue
Oct 11th, 2018 11:13pm