I have explained my issue with Uverse internet probably ** times with different represe...

GetHuman-sdell's customer service issue with AT&T from October 2018

1 view
3232 similar
0 following
Help with my AT&T issue
First: share to improve GetHuman-sdell's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-sdell to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-sdell may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-sdell's own words
I have explained my issue with Uverse internet probably ** times with different representatives and many hang up on me when I ask for the next level supervisor. I want the complaint settled. I had a fire last summer and the equipment was lost and for * months I had no electricity at the location of the uverse account and they have billed me for the equipment and monthly charge. And turned it over to a collection. The only way I found out about this last month was I was trying to add a line for my grandson. If this is not the correct person to send this complaint to I need to contact the Corporation Commission.
GetHuman-sdell did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-sdell fixed the problem
We are waiting for GetHuman-sdell to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AT&T email you?
This email address isn't valid
Follow this issue
See how GetHuman-sdell fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-sdell
Oct 11th, 2018 - 3 mons ago
I have an issue with AT&T too
Not resolved
Seen by 1 customer so far
Similar issue to 3232 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-sdell started working on this issue
Oct 11th, 2018 5:08pm