I want to change one line of a family plan to its own account

GetHuman-ceich's customer service issue with AT&T from October 2018

Help with my AT&T issue
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-ceich's own words
The problem: I want to change one line of a family plan to its own account
GetHuman-ceich did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-ceich fixed the problem
Go to att.com*transferbill and select the first option* you can then select which line to transfer out, and the recipient name and email. You then have to receive a PIN via text message (to a line you select) and enter it.**At that point the request is handed off to the recipient for completion within ** days.
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Customer service issue
Reported by GetHuman-ceich
Oct 11th, 2018 - 3 mons ago
I have an issue with AT&T too
GetHuman-ceich shared how to fix
Seen by 2 customers so far
Similar issue to 3219 others
0 customers following this
Items needed
Phone number
Account number
Account PIN
Account email
Service address
IMEI number
GetHuman-ceich started working on this issue
Oct 11th, 2018 2:04am
GetHuman-ceich confirmed the issue is fixed. Hooray!
Oct 11th, 2018 2:11am