I’m not allowed to make payment arrangements for the following month as I’ve always don...

GetHuman1146413's customer service issue with AT&T from September 2018

4 views | 2812 similar | 0 following
Help with my AT&T issue
First: share to improve GetHuman1146413's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1146413 to get a AT&T rep on the line!
Always use the GetHuman Phone to call AT&T. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1146413 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman1146413's own words
I’m not allowed to make payment arrangements for the following month as I’ve always done. I can’t and never have made * payments in * month and I don’t understand what changed to make * payments due in the same month. I’ve been with att since you were bell south or southern bell. You will suspend my service after all the years I’ve been a customer when you overdrew my checking acct in august through no fault of mine (which I’m still waiting to be resolved by my bank) I’ll have to pay my bill, a fee to restore service and late fees, when I always pay at the beginning of the month and make arrangements for the beginning of the following month. By the way, I always keep arrangements. This behavior is totally unwarranted, unprofessional, and unbelievable. If this is how you conduct business, it’s time to consider other opinions

GetHuman1146413 did not yet indicate what AT&T should do to make this right.

How GetHuman1146413 fixed the problem

We are waiting for GetHuman1146413 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AT&T customer problems.
How Do I Forward My Landline Phone to My At&t Cell Phone?How Do I Enroll in Autopay on At&t?How Do I Unlock My At&t Sim Card?How Can I Change My At&t Plan?How Can I Pay My At&t Bill Online?
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1146413 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1146413
Sep 15th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2812 others
0 customers following this


GetHuman1146413 started working on this issue
Sep 15th, 2018 7:41am