Hi.. our internet stopped working a week ago due to a mistake from AT and T technician...

GetHuman1046388's customer service issue with AT&T from August 2018

3 views
 | 
2519 similar
 | 
0 following
Help with my AT&T issue
First: share to improve GetHuman1046388's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1046388 to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1046388 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1046388's own words
Hi.. our internet stopped working a week ago due to a mistake from AT and T technician who had wrongly pulled our line(fiber optic) and installed new connected to our neighbor upstairs.. we raised multiple complaints and we got technicians who came in and returned back saying they need a team and not a single person to solve this problem.. till*Now we never got a team to*Solve this.. we were suppose to receive a team*And fix this today.. would like to know the status.
GetHuman1046388 did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman1046388 fixed the problem
We are waiting for GetHuman1046388 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AT&T email you?
This email address isn't valid
Follow this issue
See how GetHuman1046388 fixes it.
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman1046388
Aug 28th, 2018 - 4 mons ago
I have an issue with AT&T too
Not resolved
Seen by 3 customers so far
Similar issue to 2519 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1046388 started working on this issue
Aug 28th 2:23pm