Hi.. our internet stopped working a week ago due to a mistake from AT and T technician...

GetHuman1046388's customer service issue with AT&T from August 2018

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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1046388's own words
Hi.. our internet stopped working a week ago due to a mistake from AT and T technician who had wrongly pulled our line(fiber optic) and installed new connected to our neighbor upstairs.. we raised multiple complaints and we got technicians who came in and returned back saying they need a team and not a single person to solve this problem.. till*Now we never got a team to*Solve this.. we were suppose to receive a team*And fix this today.. would like to know the status.
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Customer service issue
Reported by GetHuman1046388
Aug 28th, 2018 - 4 mons ago
I have an issue with AT&T too
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Seen by 3 customers so far
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GetHuman1046388 started working on this issue
Aug 28th 2:23pm