AT&T has been sending me notices of a payment due for well over a year. I have contacte...

GetHuman-chooser's customer service issue with AT&T from August 2018

Help with my AT&T issue
The issue in GetHuman-chooser's own words
AT&T has been sending me notices of a payment due for well over a year. I have contacted your offices but they simply tell me to disregard. You show my account to be ****. My only contact with AT&T had to do with getting your restrictions on a phone I purchased on the internet. I simply went to your Prescott, Az. location and they took care of clearing the phone. I have never had an account with AT&T. In fact, my only involvement had to do with one of your CEOs who hired me when I retired from the military. My phone number is *** *** ****. Do I need this to be reported to the State of Az Attorney General? I do have an account with DTV however, we owe nothing against that account.**I do have an account with DTV however, it is fully paid according to your billing office.**Dennis Kelley Major USAF
Stop sending me notices of an outstanding bill.
When I retired form the AF I was hired by Hughes and given a suite next to the program manager who founded DTV. I am one of your first customers. In fact C Michael Armstrong past CEO of AT&T hired me.
I called AT&T help line and was told to disregard the notice.
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AT&T

Customer service issue
Reported by GetHuman-chooser
Aug 13th, 2018 - 7 mons ago
I have an issue with AT&T too
Fixed
Seen by 6 customers so far
Similar issue to 2225 others
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GetHuman-chooser started working on this issue
Aug 13th, 2018 2:24pm
GetHuman-chooser indicated the issue is not fixed yet.
Aug 13th, 2018 3:29pm
GetHuman-chooser indicated the issue is not fixed yet.
Aug 13th, 2018 3:30pm
GetHuman-chooser indicated the issue is not fixed yet.
Aug 17th, 2018 3:22pm
GetHuman-chooser indicated the issue is not fixed yet.
Aug 17th, 2018 3:27pm