Bait and switch. Illegal business practices are happening on your end with my account...

GetHuman972478's customer service issue with AT&T from August 2018

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The issue in GetHuman972478's own words
Bait and switch. Illegal business practices are happening on your end with my account. I agreed to a combined account of direct tv, nfl Sunday ticket and WiFi for $** a month. Now I’m being asked to pay $*** a month after countless calls being transferred or even being placed on hold for * hours straight for a supervisor, I’ve had it. I want to cancel my accounts but no one will transfer to the correct department or I’m placed on hold forever or hung up on. Please call me back ***-***-****
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AT&T

Customer service issue
Reported by GetHuman972478
Aug 9th, 2018 - 8 mons ago
I have an issue with AT&T too
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Seen by 3 customers so far
Similar issue to 2163 others
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Timeline
GetHuman972478 started working on this issue
Aug 9th, 2018 7:42pm
GetHuman972478 shared this issue with others over email
Aug 9th, 2018 7:43pm