My name is ann wriker and my phone * is ***-***-**** and i have been a cricket customer...

GetHuman-mtoner's customer service issue with AT&T from August 2018

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The issue in GetHuman-mtoner's own words
My name is ann wriker and my phone * is ***-***-**** and i have been a cricket customer for ** years. And during those ** years i have never had a late payment, i have never had my service interrupted and i have had the same * for ** years. Im pretty certain that u guys dont have a whole lot of customers that can say that. So when my phone broke and i needed a new one do u know what cricket did for me after being a loyal customer for ** years? Not a **** thing. They didnt even offer me a discount on a phone. I mean are u kidding me? Does that seem like good customer service to u? It actually makes me sick to see how little cricket or at&t care about ** years of loyalty.
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AT&T

Customer service issue
Reported by GetHuman-mtoner
Aug 2nd, 2018 - 9 mons ago
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GetHuman-mtoner started working on this issue
Aug 2nd, 2018 11:40am