My name is ann wriker and my phone * is ***-***-**** and i have been a cricket customer...

GetHuman-mtoner's customer service issue with AT&T from August 2018

1972 similar
0 following
Help with my AT&T issue
First: share to improve GetHuman-mtoner's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mtoner to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-mtoner may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-mtoner's own words
My name is ann wriker and my phone * is ***-***-**** and i have been a cricket customer for ** years. And during those ** years i have never had a late payment, i have never had my service interrupted and i have had the same * for ** years. Im pretty certain that u guys dont have a whole lot of customers that can say that. So when my phone broke and i needed a new one do u know what cricket did for me after being a loyal customer for ** years? Not a **** thing. They didnt even offer me a discount on a phone. I mean are u kidding me? Does that seem like good customer service to u? It actually makes me sick to see how little cricket or at&t care about ** years of loyalty.
GetHuman-mtoner did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-mtoner fixed the problem
We are waiting for GetHuman-mtoner to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mtoner fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mtoner
Aug 2nd, 2018 - 9 mons ago
I have an issue with AT&T too
Not resolved
Seen by 4 customers so far
Similar issue to 1972 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mtoner started working on this issue
Aug 2nd, 2018 11:40am