I was on the phone for ** minutes.........did i say ** minutes trying to schedule a se...

GetHuman936812's customer service issue with AT&T from August 2018

Help with my AT&T issue
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman936812's own words
I was on the phone for ** minutes.........did i say ** minutes trying to schedule a service appointment to relocate our landline wires to a new panel. NO one knew what i was talking about! Overseas help ***** big time. They kept transferring me as they DID NOT KNOW HOW TO MAKE A PHYSICAL ADDRESS SERVICE CALL. This is all intentional on the part of At&T. The only thing I can do is write a letter to the PUC about the slizzy service At&T is NOT providing its Paying customers! Discussed. It is now two hours and still no one to schedule appointment....still on hold with ATT Ads trying to sell me their crappy products with NO service.
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AT&T

Customer service issue
Reported by GetHuman936812
Aug 1st, 2018 - 9 mons ago
I have an issue with AT&T too
Fixed
Seen by 3 customers so far
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Timeline
GetHuman936812 started working on this issue
Aug 1st, 2018 1:27am
GetHuman936812 indicated the issue is not fixed yet.
Aug 1st, 2018 4:03am